VikingsCasino Terms & Conditions
VikingsCasino sets out clear and transparent rules for all players who register and participate on the platform. Reading through these terms carefully before depositing or claiming any bonus is strongly recommended. The terms below govern the use of all services offered at vikingscasino.fi, including games, promotions, withdrawals, and account management.
1. General Provisions
By creating an account at VikingsCasino, the player enters into a binding agreement with the casino operator. This agreement is governed by the applicable licensing jurisdiction and Finnish consumer protection standards. The following conditions apply to all registered users, regardless of nationality or method of access.
- Players must be at least 18 years of age to register and play.
- Only one account per person, household, IP address, or device is permitted.
- VikingsCasino reserves the right to modify these terms at any time. Players will be notified of significant changes via email or an on-site notification.
- Continued use of the platform after a terms update constitutes acceptance of the revised conditions.
- These terms apply to all current and future services provided by VikingsCasino.
2. Account Registration
Registering an account is free of charge. To complete registration, players must provide accurate personal information, including:
- Full legal name
- Date of birth
- Valid email address
- Current residential address
- Phone number
VikingsCasino performs identity verification (KYC) in accordance with anti-money laundering (AML) regulations. Players may be required to submit supporting documents at any point, including:
| Document Type | Purpose |
|---|---|
| Government-issued photo ID | Identity verification |
| Utility bill or bank statement | Proof of address |
| Credit/debit card photo | Payment method verification |
| Bank account details | Withdrawal verification |
Failure to provide requested documents within a reasonable timeframe may result in account suspension or closure.
3. Bonus Terms and Wagering Requirements
VikingsCasino offers a Big Welcome Bonus Up to €2,750 + 25 Free Spins to newly registered players. The following terms apply to this and all other promotions on the platform.
3.1 Welcome Bonus Eligibility
- The welcome bonus is available only to players making their first deposit.
- The bonus is not available to players who have previously held an account under a different name or email address.
- The minimum qualifying deposit amount is stated in the promotion terms at the time of the offer.
- Players who use e-wallets for their first deposit may be excluded from certain bonus offers — check promotion-specific terms.
3.2 Wagering Requirements
- All bonuses and free spin winnings are subject to wagering requirements before withdrawal is permitted.
- Wagering requirements must be completed within the specified timeframe. If not fulfilled within this period, remaining bonus funds and associated winnings will be forfeited.
- Not all games contribute equally to meeting wagering requirements. The standard contribution rates are:
| Game Category | Contribution Rate |
|---|---|
| Video Slots | 100% |
| Live Casino | 10% |
| Table Games (RNG) | 10% |
| Scratch Cards | 50% |
| Jackpot Slots | 5% |
- Maximum bet while a bonus is active is typically €5 per spin or hand. Placing bets above this limit may result in bonus forfeiture.
3.3 Free Spins
- Free spins are valid only on designated games as specified in the promotional terms.
- Free spin winnings are credited as bonus funds and subject to applicable wagering requirements.
- Unused free spins expire after the stated validity period.
4. Deposits and Withdrawals
4.1 Deposits
- VikingsCasino supports multiple payment methods commonly used by Finnish players, including bank transfers, Visa, Mastercard, and popular e-wallets.
- Deposits are processed instantly or within a few minutes depending on the chosen payment method.
- Minimum and maximum deposit amounts vary by payment method and are displayed at the cashier.
4.2 Withdrawals
- Withdrawal requests are processed once account verification is complete.
- Processing times vary:
| Method | Processing Time |
|---|---|
| E-wallets | Up to 24 hours |
| Bank Transfer | 3–5 business days |
| Card Payments | 2–5 business days |
- VikingsCasino does not charge withdrawal fees, though the player’s bank or payment provider may apply their own charges.
- Minimum withdrawal amounts apply and are displayed in the cashier section.
- The casino reserves the right to conduct additional security checks before processing a withdrawal.
5. Prohibited Activities
The following activities are strictly forbidden and will result in immediate account suspension and forfeiture of funds:
- Using bots, automated software, or scripts to interact with casino games.
- Attempting to exploit bonus offers through coordinated play, multiple accounts, or abuse of promotional terms.
- Using stolen, borrowed, or fraudulently obtained payment methods.
- Collusion with other players in any game format.
- Engaging in match-fixing or any form of manipulation related to sporting or gaming outcomes.
- Providing false or misleading information during registration or verification.
6. Responsible Gambling
VikingsCasino is committed to promoting responsible gaming. The platform provides Finnish players with several tools to manage their gambling habits:
- Deposit Limits — daily, weekly, or monthly limits can be set via the account dashboard.
- Session Time Limits — players can limit how long each gaming session lasts.
- Reality Checks — on-screen reminders that notify players of elapsed gaming time.
- Self-Exclusion — players can request a temporary or permanent exclusion from the platform.
- Cool-Off Periods — short breaks from the account lasting from 24 hours up to several weeks.
Players seeking help with gambling-related problems are encouraged to contact Peluuri, Finland’s national gambling helpline, at www.peluuri.fi.
7. Game Fairness and RNG
All games hosted at VikingsCasino use certified Random Number Generators (RNG) to ensure fair and unpredictable outcomes. The casino works exclusively with licensed and audited game providers. Return-to-player (RTP) percentages for individual games are either displayed within the game interface or available upon request via customer support.
8. Account Suspension and Closure
VikingsCasino may suspend or close any account if:
- Fraudulent, abusive, or disruptive behaviour is detected.
- A player is found to be under the age of 18.
- A player has self-excluded and attempts to re-register.
- There is reasonable suspicion of money laundering or criminal activity.
If an account is closed for any reason other than player misconduct, any remaining verified real-money balance will be refunded to the player via their preferred payment method.
9. Privacy and Data Protection
VikingsCasino collects, stores, and processes personal data in accordance with the General Data Protection Regulation (GDPR) and Finnish data protection laws. Player data is never sold to third parties. For full information on data handling, refer to the Privacy Policy available on the website.
10. Governing Law
These terms are governed by the laws of the applicable licensing jurisdiction. Any disputes arising from the use of VikingsCasino services should first be submitted to the casino’s customer support team. If a resolution cannot be reached, players may escalate the matter to the relevant licensing authority or an approved Alternative Dispute Resolution (ADR) provider.
11. Contact and Support
For any queries related to these terms, players can reach VikingsCasino support via:
- Live Chat — available 24/7 on the website
- Email — listed in the Help & Support section
- FAQ — comprehensive self-help section covering most common questions
VikingsCasino encourages responsible play and reminds all users that gambling should remain an enjoyable form of entertainment, not a source of income.